Retrofit by DesignServices
Employer's agent and contract admin
For housing associations, councils and landlords running a retrofit programme with residents at home. We write the scope, fix the costs open book before work starts, run the contract and sign the work off home by home.


01Costs fixed before anyone starts
The scope and the cost for each home are agreed open book before any work begins, so the money goes where the survey said it should. We act as Contract Administrator for the landlord: we write the scope, run the contract, value the work and sign it off.
02Eight stages, each with a gate
A programme runs through eight stages, numbered zero to seven. Each stage has a gate, and the gate is satisfied on evidence before the next stage begins. Payment applications are tied to gate sign-off, so a failed quality check holds the payment. The contractor knows from the start what has to be shown, and when.
03With residents at home
We run the works with residents living at home throughout. The work is planned around them, checked as it goes and signed off home by home, with the evidence behind each sign-off kept on the property record.
04Principal Designer on the same job
On the same programme we can be appointed Principal Designer under CDM and under the Building Regulations, as two separate appointments. Our inspection is independent of the installation: the contractor builds it, and we check it against the design and the specification.
Ask about employer's agent and contract admin
Tell us a little about the project. We reply within one working day.
Or call 0151 708 6121, or email info@by-design.group.
More from Retrofit
- 01Stock and property assessmentCondition, energy and risk, home by home.
- 02Retrofit designMeasures chosen with the contractor who will fit them.
- 03Value scoring and cost benchmarkingEvery option scored on outcome per pound, open book.
- 04Programme data portalCosts, photos and sign-offs for every property in one place.
Something else to talk through?
If the project needs more than one of these, tell us about it and we will put the right people on it.



